Saf Keep Storage

Title: Property well maintained. Friendly staff. Expensive.

Pro: Well maintained property. Staff is friendly and always helpful

Con: I was with them for 7 years. Rate just kept rising to unaffordable levels.

I could have stayed with them if they didn't raise my rates by so much and so often. Well, that forced me to clean up my storage and exit... not necessarily a bad thing.

Placed an online rental. Easy to use website. Got a message from Ben about coming in to get a gate code. Super fast process. When I arrived Ben greeted me and explained to me the whole rental process and answered some questions I had. Ben was awesome. Polite and professional. And when I went to check out the unit. There was a welcome letter. And the place was super clean. I'm impressed!! Thank you!!

Saf Keep - Milpitas' rating, reviews and especially their online promotions for certain units, is what drew me to inquire with them. I sent an email this past Mon 9/18 and after about 20 min received a call from Katie, which I missed due to my phone being on silent at work. In her voicemail she was very friendly & extremely informative. I've been swamped all week so I forgot to return her call. The following day, the Manager, Scott called as well. Once again, missed the call.

I visited the location yesterday and Scott was there. Very friendly as well, accommodating, informative and answered all my questions & concerns promptly and with utmost confidence. I reserved a unit and the process was much faster than I had anticipated. The facility was very clean and secure surveillance. I have been in customer service for many years and therefore, am very critical when it comes to service I receive. I was very impressed and pleased with response time, knowledge and the ease and comfort of interacting with the staff. Thanks again Scott & Katie!!

I have been storing stuff here for the past few months, and very happy with Saf Keep Milpitas.
The facility is very clean. They have drive up units and also interior and upstairs units which are cheaper. For the upstairs units, they have carts/dollies on site (free to use) and a large elevator. Every storage unit has an alarm. You need to enter a code to unlock the gate from where you can drive in, and this disables the alarm to your storage unit. When you leave, you unlock this gate again to exit, and that arms the alarm again. There are lots of cameras all around, which makes this place more secure.
Renting a storage unit is easy, you can do it online or do it in person (only takes 10 minutes). I was not sure what size I would need, so I called them and they were kind enough to hold a unit for me without any obligation to rent.
The staff is friendly and helpful, and the front office sells packing/moving supplies and locks.
You get to spin a wheel at move-in and win a prize.

We looked at several storage facilities in the area. There was a noticeable difference at saf keep - it is super clean and the staff are very friendly and helpful. we purchased a lock and supplies and were informed that there is a truck available for moving. we are glad we went with saf keep Milpitas.

I want to write a review before I forgot. I went into the place several times to inquire about a storage space for my small business. Everyone is very polite and nice every time no matter how many questions I have for them. I finally set the date for move in and our delivery truck lift gate was broken and the guys from the storage used the big joe and helped me to unload the pallets. Not only that, the delivery driver refused to push the pallets into our storage claiming he doesn't have the right tools and the pallets are too heavy and took off. The guys at the storage was so kind and used pallet jet to push our pallets in. Exceptional service! I will stay with them for as long as we need.

This is my first experience with SafKeep Storage and so far I am extremely satisfied. The establishment is very clean and the staff is very helpful. They are friendly and knowledgeable. I was shown several units and was given the option to change units later if I needed a different size. All units are alarmed and there is a security/maintenance person on site 24/7. So far so good.

I highly recommend this place. The staff is very family-friendly and the overall premises are clean and well maintained. They also have someone living at the property to ensure everything is secured. The fact that you are able to use their truck free of charge is a bonus as well!

Have been with Safe Keep Storage for a couple of years now. My review is well over due. Staff is always available and helpful with my needs. The location is always clean and well kept. Never any crazy people ever in the area they will always make you feel safe as well as your belongings. It is accessible and location is perfect. Every time I go they always have push carts available and in good condition. This is always helpful. Would continue to highly recommend.

Super nice management, and overall a great facility!
Used it a few months and we liked how it was always really clean, and staff was available to answer any questions we had.
Easy to access as well.

Not sure why, but I had this idea that storage places are crude and probably a creepily eerily place, but not this one haha